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Frequently Asked Questions

Frequently Asked Questions?

FAQ provides quick answers to common inquiries, helping users resolve doubts efficiently.

We provide academic and technical project support to students, including mentorship and guidance for thesis and research projects.

Yes, you can request a project change within one week of enrollment.

If a project is not completed due to technical issues or non-compliance by our team, a refund may be considered.

Approved refunds are processed within 7-14 business days.

No, refunds are only granted for valid reasons such as technical issues or non-completion of the project.

Tutors receive their payment only after successfully completing the student’s project.

You can reach out to our support team via email or the contact form on our website.

Yes, we collect minimal personal data to improve services, but we ensure your data remains secure and private.

Yes, you can manage or disable cookies through your browser settings, but this may affect website functionality.

Yes, we use industry-standard encryption to ensure secure transactions and protect your payment details.