We strive to ensure customer satisfaction. Our refund policy is designed to be transparent and fair.

Eligibility for Refunds: Refunds are only granted under specific conditions, such as service non-delivery or technical issues. Once a user enrolls, refunds will not be initiated for a change of mind.

Project Change Policy: Users can request a project change within one week of enrollment if needed.

Request Process: Users must submit a refund request through our support team, including relevant details for verification.

Processing Time: Approved refunds are processed within a reasonable timeframe, typically within 7-14 business days.

Tutor Payment Policy: Tutors must complete the student’s project before receiving their salary.

Non-Refundable Cases: Refunds are not issued for completed services, change of mind, or failure to meet eligibility criteria.